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On Site service is available on an hourly or daily rate basis
for machine breakdowns. Contact your local office for schedule
of charges. Our Service Engineers are well-trained service
specialists.
Our service personnel supply on site service, warranty service
and spare parts for all Siemens Automation & Drives Motion
Control products for your Machine Tool or Production Machine.
Response Time
Typically we respond to service requests within 24 hours of
your call. This may be in the form of service logistics support,
technical support from our help desk, on site service or repair
service.
Our target is to respond to at least 95%
of all machine service requests within 24 hours and to be
able to supply 80% of breakdown spares from local stock. Click
here for Australian
field service response data available in our recent
Service News.
Siemens Warranty Support
Our service teams are approved to supply warranty support
for all Siemens Motion Control products. We will assess and
arrange warranty exchange parts.
Product Supported
Product supported (Supported_products.html) include Siemens
SINUMERIK,
SIMODRIVE,
MASTERDRIVE,
SIMATIC
and HMI
products. Our key benefits are highly trained service
personnel, availability of spare parts stock locally, hot
line support, and rapid response time
Siemens Servomotor
Repair
CNC Design (Australia) provides a fast and reliable servomotor
repair service. Repairs include:
- Rewinds
- Overhauls and balancing.
- Encoder, Resolver and Tacho replacement
and alignment.
- Brake replacements and Power and
Signal connector replacement.
With an extensive spare parts stock and specialized test equipment,
we are ready to meet our customer’s requirements.
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